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Frequently asked questions
Answers to the most common questions. Didn't find what you need? Write to us.
General
What is FreeBillGen?
FreeBillGen is a free hosted invoice generator for freelancers and small businesses anywhere in the world. Create tax-compliant invoices, manage clients, set up recurring billing, and download PDFs - all in your browser, in 80 languages. Run on GDPR-compliant infrastructure inside the EU. No subscription, no card, no upsell.
Is it free?
Yes. Forever. All features included, no card required, no Pro tier. Infrastructure costs are covered personally by the operator - no investors, no ads, no analytics, no plan to add a paid tier. The tool stays free because it stays small.
Who is it for?
Freelancers and small businesses anywhere in the world - every country, every continent. Europe, the Americas, Asia, Africa, Australia, Oceania, from Iceland to Greenland, from Reykjavík to Cape Town, from Helsinki to Buenos Aires, from Tokyo to Lagos - and every island in between. Country-correct invoice formats and tax rules in 80 languages, with VAT logic for European and African jurisdictions, GST for Asia and Australia, sales tax for the Americas, and flexible tax handling for everywhere else. Single-operator accounts - designed for one person running their own books, not for accounting agencies managing multiple clients.
Do I need to register a company to use it?
No. FreeBillGen works for sole traders, individual activity licence holders, and any registered legal entity (MB, UAB, etc.). Your legal status does not affect the software - it simply renders whatever company details you configure. Check with your accountant for tax compliance in your situation.
Invoices
Which countries' tax rules are supported?
Every supported country and continent - Europe, the Americas, Asia, Africa, Australia, Oceania, including Iceland, Greenland, and remote island territories. The tool currently ships with 80 languages (English, German, French, Spanish, Italian, Portuguese, Polish, Dutch, and many more - with more being added). Each locale renders the correct invoice format, mandatory fields, and tax calculations for that jurisdiction - VAT, GST, sales tax, consumption tax, or 0% where not applicable; the same engine handles them all. Country-specific extras (quarterly tax reports, reverse-charge wording, small-business notes) are built in where required. Choose your locale at signup and switch any time. This is software, not tax advice - verify compliance with a qualified local accountant.
Can I use multiple currencies?
Yes. Each invoice can be in a different currency - EUR, USD, GBP, and others. The currency symbol and code appear on the PDF. VAT reports are always calculated in EUR based on the amounts you enter.
Can I send invoices via email?
Yes. Add the recipient on the invoice and click Send by email. The PDF is attached automatically. Email delivery uses our hosted SMTP - no setup required.
Can I customise my invoice number format?
Yes. You can create multiple numbering series (for example `INV-2026-0001` or `EX/2026/001`) with custom prefixes, suffixes, and starting numbers. This is useful if you need separate series for different service categories or years.
Are recurring invoices supported?
Yes. Set the frequency (weekly, monthly, quarterly, etc.), start date, and client. The system generates invoices automatically and emails them to the recipient.
Can I edit a paid invoice?
Technically yes, but it is not recommended. Accounting best practice requires correcting a sent document with a credit note. FreeBillGen allows editing any invoice regardless of status, but it warns you that the modified document differs from the one already sent - responsibility for accounting accuracy rests with you.
Privacy & data
Where is my data stored?
On servers inside the European Union, under EU GDPR. Single data controller, single jurisdiction, no third-party processors handling your invoice content. Customers worldwide get the same GDPR-grade protection - one of the strongest privacy frameworks anywhere.
Does the operator have access to my data?
Operationally, yes - we run the infrastructure, so we have the technical access needed to keep the service running. We do not analyse, sell, share, or read your data. The full scope of processing is described in the Privacy Policy.
Can I export my data?
Yes. Reports → CSV exports for invoices and VAT reports. PDFs download individually. For a full data export covering everything we hold about you (GDPR Article 20), email us - we respond within 30 days.
How do I delete my account / data?
Settings → Account → Delete, or email us. Under Lithuanian accounting law, certain invoice records may be retained for up to 10 years in a restricted-access archive - those are the only records that survive deletion, kept only as long as legally required.
Are passwords encrypted?
Passwords are stored as bcrypt hashes - neither we nor anyone else can reverse them. Passkeys (WebAuthn) are also supported and eliminate passwords entirely. We recommend enabling two-factor authentication (TOTP) for additional security.
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